Last Updated: 18/02/2025

K3TECH Digital Solutions Pvt Ltd (Ezy Business Cloud) ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our eCommerce platform ("Platform").

By using our Platform, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping details, and payment information.
• Business Information: Store name, business type, and tax-related information.
• Transaction Information: Purchases, payment methods, and order history.
• Technical Data: IP address, browser type, device details, and cookies.
• User-Generated Content: Reviews, comments, and support inquiries.

2. HOW WE USE YOUR INFORMATION

We use the collected information for purposes including:

• Providing, maintaining, and improving our Platform.
• Processing transactions and managing payments.
• Personalizing user experiences and offering customer support.
• Preventing fraud and enhancing security.
• Complying with legal obligations.

3. SHARING YOUR INFORMATION

We may share your information in the following cases:

• With Service Providers: Payment processors, hosting providers, and analytics partners.
• With Business Partners: If required for services such as shipping or marketing.
• For Legal Reasons: Compliance with laws, regulations, and court orders.
• In Business Transfers: If our company undergoes a merger, acquisition, or sale of assets.

4. DATA SECURITY

We implement security measures to protect your personal information, including encryption, access controls, and secure payment gateways. However, no method of transmission over the internet is 100% secure.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. Users can control cookie preferences through browser settings.

6. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Withdraw consent for marketing communications.

To exercise these rights, contact us at info@ezybusinesscloud.com.au.

7. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.

8. DATA RETENTION

We retain user information for as long as necessary to fulfill our business purposes and comply with legal obligations.

9. CHILDREN'S PRIVACY

Our Platform is not intended for children under 13, and we do not knowingly collect data from them. If we learn of such data collection, we will take appropriate action to remove it.

10. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. We will notify users of significant changes through our Platform or via email.

11. CONTACT US

For any questions regarding this Privacy Policy, contact us at:

K3TECH Digital Solutions Pvt Ltd (Ezy Business Cloud)
info@ezybusinesscloud.com.au
+61-494-386-635