Last Updated: 18/02/2025

Welcome to Ezy Business Cloud ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our eCommerce platform ("Platform"), including all services, features, and tools available to you.

By using our Platform, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. DEFINITIONS

• Platform: The eCommerce software, tools, and services provided by Ezy Business Cloud.
• User: Any individual or entity that accesses or uses the Platform.
• Merchant: A user who sells products or services using the Platform.
• Customer: A buyer purchasing from a Merchant using the Platform.

2. ACCOUNT REGISTRATION

• Users must provide accurate information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• We reserve the right to suspend or terminate accounts that violate these Terms.

3. SERVICES PROVIDED

• Our Platform allows Merchants to create and manage online stores.
• We may provide payment processing, analytics, and other features.
• We do not take ownership of any products or services sold by Merchants.

4. FEES AND PAYMENTS

• Merchants may be required to pay subscription fees or transaction fees.
• Payments are processed through third-party providers, subject to their terms.
• Fees are non-refundable except as required by law.

5. MERCHANT RESPONSIBILITIES

• Merchants must comply with all applicable laws and regulations.
• They are responsible for the accuracy of their product listings, order fulfillment, and customer service.
• Prohibited items include illegal goods, counterfeit products, and items violating intellectual property laws.

6. CONTENT AND INTELLECTUAL PROPERTY

• Merchants retain ownership of their store content but grant us a license to use it for operational purposes.
• Users may not copy, modify, or distribute Platform content without permission.

7. RESTRICTIONS AND PROHIBITED ACTIVITIES

• Users must not engage in fraudulent activities, spamming, hacking, or using the Platform for unlawful purposes.
• We reserve the right to suspend accounts that violate these Terms.

8. TERMINATION

• We may suspend or terminate user accounts for violations of these Terms.
• Users may terminate their accounts at any time.
• Outstanding fees must be settled upon termination.

9. LIMITATION OF LIABILITY

• We provide the Platform "as is" without warranties of any kind.
• We are not liable for losses arising from merchant transactions, service interruptions, or third-party integrations.

10. PRIVACY POLICY

• Our Privacy Policy governs how we collect, use, and protect user data.
• Users agree to comply with our Privacy Policy.

11. GOVERNING LAW AND DISPUTE RESOLUTION

• These Terms are governed by the laws of [Jurisdiction].
• Disputes will be resolved through arbitration or courts in [Jurisdiction].

12. MODIFICATIONS TO TERMS

• We reserve the right to update these Terms at any time.
• Users will be notified of significant changes.

13. CONTACT INFORMATION

For questions regarding these Terms, please contact us at:

Ezy Business Cloud
info@ezybusinesscloud.com.au
+61-494-386-63